Our technical fabrics are produced in limited batches to ensure quality control. While we maintain real-time inventory updates, high-demand items may sell out during processing. If your ordered item becomes unavailable, we'll notify you within 3 business days with these options: (1) Priority access to the next production run (typically 5-7 days), (2) A full refund including any shipping fees, or (3) Store credit with 10% bonus value for future performancewear purchases. This approach reflects our commitment to quality over mass production.
All prices are listed in USD and reflect the premium materials and patented fabric technologies in our garments. We may adjust prices for seasonal collections or technical upgrades (e.g., enhanced moisture management systems). For pricing errors (such as a $120 performance hoodie listed as $12), we reserve the right to cancel orders and will issue immediate refunds. You'll receive email notification explaining the correction - maintaining transparency about our specialized manufacturing costs.
Orders require 5-7 business days for processing due to our quality inspection protocol. Each garment undergoes fabric integrity checks and seam stress testing before shipment. For custom-sized performance wear or special fabric treatments (e.g., UV-protective coatings), processing extends to 7-10 business days. You'll receive detailed tracking information once your order passes our technical standards.
We use climate-controlled shipping for temperature-sensitive fabrics to preserve their technical properties. Standard delivery takes 7-14 business days domestically, with international shipments requiring 14-28 business days due to specialized customs documentation for performance fabrics. Shipping fees are calculated based on fabric weight and protective packaging requirements - essential for maintaining our garments' advanced functionality during transit.
We offer a 21-day return window from delivery date for unworn items with original tags and hygiene seals intact. Due to the specialized nature of our fabrics, all returns must pass a technical inspection (checking for moisture-wicking integrity, odor resistance, etc.) before approval. Refunds process within 10-14 business days after inspection clearance. For exchanges, please allow 5-7 business days for reprocessing technical garments.
All content including fabric technology diagrams, performance testing data, and garment construction details are protected intellectual property. Unauthorized commercial use of our technical specifications (e.g., replicating our moisture-wicking fabric compositions) is strictly prohibited. Academic or research use requires written consent from our fabric innovation team.
vuorsclothing.com shall not be liable for: (1) Performance variations due to improper care (e.g., using fabric softeners on technical fabrics), (2) Shipping delays caused by customs inspections of specialized materials, (3) Natural variations in hand-feel between fabric batches, or (4) Third-party alterations to garments. This reflects the technical precision required in performance apparel manufacturing.
For technical fabric inquiries or performance wear consultations: [email protected]. Response time is 1-2 business days due to detailed technical assessments required for accurate answers about our specialized garments.